At KMS Creatives, we strive to ensure that your handcrafted products reach you in the best condition and as quickly as possible. Our shipping policy is designed to provide clarity on the shipping process, costs, and delivery times.
Order Processing:
- Processing Time: We meticulously craft each item upon order placement. Please allow 2-3 business days for us to create your unique handcrafted product.
Shipping Costs:
- Shipping Charges: Shipping costs vary depending on the destination, size, and weight of your order. These charges will be calculated and displayed during the checkout process.
Shipping Time:
- Delivery Time: After your order has been processed, the delivery time may vary based on your location and the shipping method selected. Our standard delivery time estimates are as follows:
- Within Pakistan: 2-5 business days.
- International Shipping: Shipping times vary by destination; please contact us for specific international shipping estimates.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
Shipping Providers:
- Local Shipping: We partner with reputable local courier services to ensure the safe and timely delivery of your handmade goods within Pakistan.
- International Shipping: For international orders, we select trusted international shipping carriers to ensure the secure delivery of your products.
Shipping Restrictions:
- International Shipping: We offer international shipping; however, please note that the buyer is responsible for any customs fees, import duties, taxes, or other charges that may apply in your specific country. These fees are beyond our control and are the responsibility of the buyer.
- Shipping Addresses: Please double-check your shipping address before completing your order. We are not responsible for any issues arising from incorrect or incomplete addresses provided by the customer.
Shipping Delays:
- Unforeseen Delays: While we work diligently to meet delivery estimates, there may be unforeseen circumstances or delays due to factors beyond our control, such as customs, extreme weather, or holidays.
- Lost or Stolen Packages: KMS Creatives is not responsible for lost or stolen packages. Once a package has been shipped and confirmed as delivered, we are no longer liable for its security.
For any questions or concerns about your order or our shipping policy, please contact us at info@kmscreatives.com or +92 3152968164.
Thank you for choosing KMS Creatives for your handcrafted gifting needs. We hope you enjoy your unique, made-with-love products!